Ryan has been a tremendous asset to our department during his time working with us. [He] was able to come in and quickly fix numerous issues and build many of the components that we were missing, including all of our QA and statistical reports. I appreciated that he was upfront and candid about the things Epic could and couldn’t do. He was truly a lifesaver for this department and I would recommend him to any Epic institution.

Matt has been incredible to work with, his knowledge of Beaker and lab operations was immediately clear and he jumped into our implementation with both feet. He was always involved where we needed him and pointing out areas we hadn’t yet considered. Matt was an integral part of our go-live success and we’d work with him again in a heartbeat!

What we received from Honeydew was above and beyond what we could expect. We brought on an AP and a CP resource to serve as knowledge experts that my analysts could rely on for difficult build tasks and complicated issues we encountered. The leadership, knowledge, and professionalism shown by these resources and their willingness to coach our analysts was one of our critical success factors.

Honeydew Consulting has provided an exceptionally high-quality resources for multiple teams within our IT Applications division since 10/23/17. Due to the value provided, knowledge sharing, mentoring, customer service, and accurate time reporting practices, we have been compelled to utilize their services on multiple projects and extended engagements.

They paid extraordinary attention to details, had excellent communication skills, and were organized and reliable. Our implementation would not have been the same without their invaluable insight and creativity! They provided useful data to move our organization forward and to make data-driven financial and patient care decisions.

The collaborative nature promoted by the Honeydew team was an anomaly compared to other consulting companies. This allowed consultants at different sites and me to ask for and provide advice/strategies to common Beaker struggles (quality control, results routing, MRT, lab management readiness).

Whenever we had a question or an issue, it was “Ryan to the rescue” – friendly, always willing to help, and able to investigate “what if” scenarios to help define best practices. Ryan was critical in establishing a COVID dashboard to help our organization manage rapidly evolving pandemic testing needs.

Working with Honeydew Consulting has been a pleasure. Robb is a natural leader, and his professional skills and behavior set a great example for his team. His strong technical skills provided support for the whole Beaker team and he was able to guide us towards creating workable workflows.

I couldn’t have appreciated more Ryan and Alisa’s excellent quality and high level of engagement on COVID-19 reporting. [They] were dedicated to getting us accurate information in the easiest way for us to access. They made sure we were getting what we thought we were getting…[their] work ethic and ability to understand the complex issues we have been dealing with have made our responses to the government of excellent quality. Where other hospitals are struggling to keep up, we are now sailing almost effortlessly due in huge part to the efforts of Ryan and Alisa.

[David] has a “can do” attitude – meaning that if you bring him an idea or issue, he is going to do whatever it takes to help make it successful. Those are all important qualities to have during a major system implementation and upgrade. David truly became part of the team over here at CHNOLA and we are always thrilled when we get the opportunity to work with him.

I wanted to share with you all how much I have appreciated working with Ryan Matos. When he built the COVID dashboard for organization, it gave us a real-time view of how to utilize hospital resources and when to activate/deactivate contingency plans. I bet it has been the most viewed dashboard in our history. As someone that is learning how to build reports, I often use his reports to learn from. And he has always been friendly, and willing to teach and help me out.